Returns & Exchanges
At Hudson Claye, we stand behind the quality of our products and offer a 30-day return window for items in their original, unused condition. We aim to make your shopping experience seamless, ensuring every purchase meets our high standards of excellence.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and a copy of the packing slip is included inside.
- 3.Ship It Back
Affix the prepaid shipping label provided through our portal to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.