Frequently Asked Questions
Everything you need to know about shopping with Hudson Claye.
How long does shipping typically take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Do you offer a warranty on your products?
Yes, all Hudson Claye products are backed by a one-year limited warranty against manufacturing defects to ensure the highest quality standards.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress until it reaches your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I contact customer support?
Our dedicated support team is available Monday through Friday via email at support@hudsonclaye.com or through our live chat feature on the website.